At DynamicShoesStore, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, you may return it under the following conditions.
1. Return Eligibility
We accept returns under the following conditions:
- Items must be unworn, undamaged, and in their original packaging.
- Returns must be initiated within 30 days of purchase.
- Proof of purchase (receipt or order confirmation) is required.
2. How to Initiate a Return
To start a return, please follow these steps:
- Contact our support team at [Insert Email] or [Insert Phone Number] with your order details.
- We will provide return instructions, including the return shipping address.
- Ship the item back to us using a trackable shipping method.
3. Refund Process
- Once we receive and inspect the returned item, we will process your refund within 7-10 business days.
- Refunds will be issued to the original payment method.
- Shipping fees (if applicable) are non-refundable.
4. Exchanges
If you wish to exchange an item for a different size or style, please contact our support team to arrange an exchange, subject to availability.
5. Non-Returnable Items
The following items cannot be returned:
- Worn, damaged, or used products.
- Items without their original packaging.
- Gift cards or final sale items.
6. Contact Us
For any questions or assistance with returns, please reach out to our customer service team:
📧 Email: dynamicshoes.store@gmail.coM
📞 Phone: +91 9582346654
📍 Address: ROHINI SECTOR-41 DELHI-110086
By making a purchase on our website, you agree to the terms of this Refund & Return Policy.